{"id":24,"date":"2024-04-10T02:26:26","date_gmt":"2024-04-10T02:26:26","guid":{"rendered":"https:\/\/flowerwall.kinsta.cloud\/?page_id=24"},"modified":"2024-04-10T02:26:26","modified_gmt":"2024-04-10T02:26:26","slug":"politik-for-tilbagebetaling-og-returnering","status":"publish","type":"page","link":"https:\/\/floramurus.com\/da\/politik-for-tilbagebetaling-og-returnering\/","title":{"rendered":"Politik for tilbagebetaling og returnering"},"content":{"rendered":"<h2>Jeg vil gerne <strong>returnere<\/strong> eller <strong>udveksle*<\/strong> en vare, der ikke passer mig.<\/h2>\r\n<strong>Trin 1:<\/strong> Hvis du gerne vil <strong>returnere<\/strong> eller <strong>udveksling<\/strong> din vare (for at f\u00e5 en anden st\u00f8rrelse eller farve), skal du s\u00f8rge for at opfylde f\u00f8lgende betingelser:\r\n<ul>\r\n \t<li>Du har 14 dage efter modtagelsen af din pakke til at returnere den til os.<\/li>\r\n \t<li>Labels skal s\u00e6ttes p\u00e5 varen p\u00e5 samme m\u00e5de, som den er modtaget.<\/li>\r\n \t<li>Varen skal v\u00e6re i sin originale emballage.<\/li>\r\n<\/ul>\r\n<strong>Trin 2:<\/strong> Kontakt os via e-mail p\u00e5 contact@floramurus.com eller direkte via vores kontakt.\r\n\r\nS\u00f8rg for, at f\u00f8lgende oplysninger fremg\u00e5r af din e-mail: din\u00a0<strong>Ordrenummer<\/strong>, <strong>navne p\u00e5 de returnerede varer<\/strong>s\u00e5vel som <strong>hvad du \u00f8nsker at f\u00e5 ud af returneringen<\/strong> (tilbagebetaling, tilgodebevis eller ombytning med en anden st\u00f8rrelse\/farve).\r\n\r\n<strong>Trin 3:<\/strong>\u00a0Vi svarer dig inden for 48 timer med den postadresse, du skal returnere varerne til.\r\n\r\nV\u00e6r opm\u00e6rksom p\u00e5, at\u00a0<strong>omkostninger til returforsendelse er for din regning<\/strong>.\r\n\r\n<em>Varer skal returneres i deres oprindelige stand. Varer, der er blevet vasket eller brugt (uden etiket), kan ikke returneres eller refunderes.<\/em>\r\n\r\n<strong>Trin 4<\/strong>: Bekr\u00e6ft til os via e-mail, at dit produkt er blevet sendt, og giv os den\u00a0<strong>pakkens forsendelsesnummer<\/strong>.\r\n\r\nDette giver os mulighed for at betale eventuelle toldgebyrer.\u00a0<strong>Hvis vi ikke har disse oplysninger, kan vi ikke betale toldgebyrerne, og din pakke vil automatisk blive sendt tilbage til dig.<\/strong>.\r\n\r\n<strong>Trin 5:<\/strong> S\u00e5 snart vi modtager varerne, vil de blive inspiceret, og i henhold til din anmodning vil vi:\r\n<ul>\r\n \t<li>Refundering af dine varer: Du vil modtage en e-mail for at bekr\u00e6fte refunderingen af din ordre.<\/li>\r\n \t<li>Ombytning af dine varer: Varer vil blive ombyttet af dem, der er angivet p\u00e5 din returformular, og du vil modtage en e-mail med bekr\u00e6ftelse af ombytningen samt et nyt ordrenummer.<\/li>\r\n<\/ul>\r\nFlora Murus forbeholder sig ret til at afvise returneringer, der er sendt eller kommunikeret efter forsinkelsen af returneringen, eller artikler, der ikke er i samme stand, som da de blev modtaget. N\u00e5r returneringen er godkendt, vil du blive refunderet via <strong>samme betalingsmetode, der blev brugt til at foretage k\u00f8bet<\/strong>. Den maksimale tilbagebetalingsforsinkelse er p\u00e5 10 dage. Bem\u00e6rk, at tilbagebetalingsforsinkelsen p\u00e5 din bankkonto altid afh\u00e6nger af din bank.","protected":false},"excerpt":{"rendered":"I would like to return or exchange* an item that does not suit me. 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