{"id":24,"date":"2024-04-10T02:26:26","date_gmt":"2024-04-10T02:26:26","guid":{"rendered":"https:\/\/flowerwall.kinsta.cloud\/?page_id=24"},"modified":"2024-04-10T02:26:26","modified_gmt":"2024-04-10T02:26:26","slug":"kebijakan-pengembalian-dana-dan-pengembalian-barang","status":"publish","type":"page","link":"https:\/\/floramurus.com\/id\/kebijakan-pengembalian-dana-dan-pengembalian-barang\/","title":{"rendered":"Kebijakan Pengembalian Dana dan Pengembalian Barang"},"content":{"rendered":"<h2>Saya ingin <strong>kembali<\/strong> atau <strong>pertukaran*<\/strong> barang yang tidak cocok untuk saya.<\/h2>\r\n<strong>Langkah 1:<\/strong> Jika Anda ingin <strong>kembali<\/strong> atau <strong>pertukaran<\/strong> Anda (untuk mendapatkan ukuran atau warna yang berbeda), pastikan Anda memenuhi ketentuan berikut:\r\n<ul>\r\n \t<li>Anda memiliki waktu 14 hari setelah menerima paket Anda untuk mengembalikannya kepada kami.<\/li>\r\n \t<li>Label harus dilekatkan pada barang dengan cara yang sama seperti saat diterima.<\/li>\r\n \t<li>Barang tersebut harus dalam kemasan aslinya.<\/li>\r\n<\/ul>\r\n<strong>Langkah 2:<\/strong> Hubungi kami melalui email di contact@floramurus.com atau langsung melalui kontak kami.\r\n\r\nPastikan bahwa informasi berikut ini muncul di email Anda: email Anda\u00a0<strong>nomor pesanan<\/strong>, <strong>nama-nama barang yang dikembalikan<\/strong>dan juga <strong>apa yang ingin Anda dapatkan dari pengembalian tersebut<\/strong> (pengembalian uang, voucher atau penukaran dengan ukuran\/warna yang berbeda).\r\n\r\n<strong>Langkah 3:<\/strong>\u00a0Kami akan menjawab Anda dalam waktu 48 jam dengan alamat pos untuk mengembalikan barang.\r\n\r\nPerlu diketahui bahwa\u00a0<strong>biaya pengiriman kembali tetap menjadi tanggungan Anda<\/strong>.\r\n\r\n<em>Barang harus dikembalikan dalam kondisi aslinya. Barang yang telah dicuci atau dipakai (tanpa label) tidak dapat dikembalikan atau dikembalikan uangnya.<\/em>\r\n\r\n<strong>Langkah 4<\/strong>: Konfirmasikan kepada kami melalui email bahwa produk Anda telah dikirim dan berikan kepada kami\u00a0<strong>nomor pengiriman paket<\/strong>.\r\n\r\nIni akan memungkinkan kami membayar biaya bea cukai jika ada yang diterapkan.\u00a0<strong>Jika kami tidak memiliki informasi ini, kami tidak akan dapat membayar biaya bea cukai dan paket Anda akan dikembalikan kepada Anda secara otomatis<\/strong>.\r\n\r\n<strong>Langkah 5:<\/strong> Segera setelah kami menerima barang, barang tersebut akan diperiksa dan sesuai dengan permintaan Anda:\r\n<ul>\r\n \t<li>Pengembalian dana: Anda akan menerima email untuk mengonfirmasi pengembalian dana pesanan Anda.<\/li>\r\n \t<li>Tukarkan barang Anda: Barang akan ditukar dengan barang yang tertera di formulir pengembalian Anda, Anda akan menerima email yang mengonfirmasi penukaran serta nomor pesanan baru.<\/li>\r\n<\/ul>\r\nFlora Murus berhak menolak pengembalian yang dikirim atau dikomunikasikan setelah penundaan pengembalian, atau barang yang tidak dalam kondisi yang sama seperti saat diterima. Setelah pengembalian disetujui, Anda akan mendapatkan pengembalian dana melalui <strong>metode pembayaran yang sama dengan yang digunakan untuk melakukan pembelian<\/strong>. Penundaan pengembalian dana maksimum adalah 10 hari. Harap diperhatikan bahwa penundaan pengembalian dana di rekening bank Anda selalu bergantung pada bank Anda","protected":false},"excerpt":{"rendered":"I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 14 days following the reception of your package to return it [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy | Flora Murus<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | Flora Murus\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. 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