{"id":24,"date":"2024-04-10T02:26:26","date_gmt":"2024-04-10T02:26:26","guid":{"rendered":"https:\/\/flowerwall.kinsta.cloud\/?page_id=24"},"modified":"2024-04-10T02:26:26","modified_gmt":"2024-04-10T02:26:26","slug":"politica-de-rambursare-si-returnare","status":"publish","type":"page","link":"https:\/\/floramurus.com\/ro\/politica-de-rambursare-si-returnare\/","title":{"rendered":"Politica de rambursare \u0219i returnare"},"content":{"rendered":"<h2>A\u0219 dori s\u0103 <strong>\u00eentoarcere<\/strong> sau <strong>schimb*<\/strong> un articol care nu mi se potrive\u0219te.<\/h2>\r\n<strong>Pasul 1:<\/strong> Dac\u0103 dori\u021bi s\u0103 <strong>\u00eentoarcere<\/strong> sau <strong>schimb<\/strong> articolul dvs. (pentru a ob\u021bine o dimensiune sau o culoare diferit\u0103), v\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 \u00eendeplini\u021bi urm\u0103toarele condi\u021bii:\r\n<ul>\r\n \t<li>Ave\u021bi la dispozi\u021bie 14 zile de la primirea pachetului dvs. pentru a ni-l returna.<\/li>\r\n \t<li>Etichetele trebuie s\u0103 fie ata\u0219ate la articol \u00een acela\u0219i mod \u00een care au fost primite.<\/li>\r\n \t<li>Articolul trebuie s\u0103 fie \u00een ambalajul s\u0103u original.<\/li>\r\n<\/ul>\r\n<strong>Pasul 2:<\/strong> Contacta\u021bi-ne prin e-mail la contact@floramurus.com sau direct prin contactul nostru.\r\n\r\nAsigura\u021bi-v\u0103 c\u0103 pe e-mail apar urm\u0103toarele informa\u021bii: dvs.\u00a0<strong>num\u0103rul comenzii<\/strong>, <strong>denumirile articolelor returnate<\/strong>, precum \u0219i <strong>ce dori\u021bi s\u0103 ob\u021bine\u021bi de la returnare<\/strong> (rambursare, voucher sau schimb cu o dimensiune\/culoare diferit\u0103).\r\n\r\n<strong>Pasul 3:<\/strong>\u00a0V\u0103 vom r\u0103spunde \u00een termen de 48 de ore cu adresa po\u0219tal\u0103 la care s\u0103 returna\u021bi bunurile.\r\n\r\nFi\u021bi informat c\u0103\u00a0<strong>costurile de expediere \u00eenapoi r\u0103m\u00e2n pe cheltuiala dvs.<\/strong>.\r\n\r\n<em>Articolele trebuie returnate \u00een starea lor original\u0103. Orice articole care au fost sp\u0103late sau purtate (f\u0103r\u0103 etichet\u0103) nu pot fi returnate sau rambursate.<\/em>\r\n\r\n<strong>Pasul 4<\/strong>: Confirma\u021bi-ne prin e-mail c\u0103 produsul dvs. a fost expediat \u0219i furniza\u021bi-ne\u00a0<strong>num\u0103rul de expediere al coletului<\/strong>.\r\n\r\nAcest lucru ne va permite s\u0103 pl\u0103tim taxele vamale dac\u0103 sunt aplicate.\u00a0<strong>Dac\u0103 nu avem aceste informa\u021bii, nu vom putea pl\u0103ti taxele vamale, iar coletul v\u0103 va fi returnat automat<\/strong>.\r\n\r\n<strong>Pasul 5:<\/strong> De \u00eendat\u0103 ce primim articolele, acestea vor fi inspectate \u0219i \u00een conformitate cu cererea dvs. vom:\r\n<ul>\r\n \t<li>Rambursarea articolelor: ve\u021bi primi un e-mail pentru a confirma rambursarea comenzii dvs.<\/li>\r\n \t<li>Schimba\u021bi articolele: Articolele vor fi schimbate de cei indica\u021bi pe formularul de retur, ve\u021bi primi un e-mail de confirmare a schimbului, precum \u0219i un nou num\u0103r de comand\u0103.<\/li>\r\n<\/ul>\r\nFlora Murus \u00ee\u0219i rezerv\u0103 dreptul de a refuza retururile trimise sau comunicate dup\u0103 \u00eent\u00e2rzierea returului, sau articolele care nu sunt \u00een aceea\u0219i stare ca atunci c\u00e2nd au fost primite. Odat\u0103 ce returul este aprobat, ve\u021bi fi rambursat prin intermediul <strong>aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 pentru efectuarea achizi\u021biei<\/strong>. Termenul maxim de rambursare este de 10 zile. V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 termenul de rambursare \u00een contul dvs. bancar depinde \u00eentotdeauna de banca dvs.","protected":false},"excerpt":{"rendered":"I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 14 days following the reception of your package to return it [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy | Flora Murus<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | Flora Murus\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 14 days following the reception of your package to return it [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/floramurus.com\/ro\/politica-de-rambursare-si-returnare\/\" \/>\n<meta property=\"og:site_name\" content=\"Flora Murus\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/floramurus.com\/refund-and-returns-policy\/\",\"url\":\"https:\/\/floramurus.com\/refund-and-returns-policy\/\",\"name\":\"Refund and Returns Policy | Flora Murus\",\"isPartOf\":{\"@id\":\"https:\/\/floramurus.com\/#website\"},\"datePublished\":\"2024-04-10T02:26:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/floramurus.com\/refund-and-returns-policy\/#breadcrumb\"},\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/floramurus.com\/refund-and-returns-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/floramurus.com\/refund-and-returns-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/floramurus.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/floramurus.com\/#website\",\"url\":\"https:\/\/floramurus.com\/\",\"name\":\"Flora Murus\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/floramurus.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/floramurus.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ro-RO\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/floramurus.com\/#organization\",\"name\":\"Flora Murus\",\"url\":\"https:\/\/floramurus.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ro-RO\",\"@id\":\"https:\/\/floramurus.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/floramurus.com\/wp-content\/uploads\/2024\/05\/flora-murus-logo.png\",\"contentUrl\":\"https:\/\/floramurus.com\/wp-content\/uploads\/2024\/05\/flora-murus-logo.png\",\"width\":926,\"height\":250,\"caption\":\"Flora Murus\"},\"image\":{\"@id\":\"https:\/\/floramurus.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politica de rambursare \u0219i retur | Flora Murus","robots":{"index":"noindex","follow":"follow"},"og_locale":"ro_RO","og_type":"article","og_title":"Refund and Returns Policy | Flora Murus","og_description":"I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 14 days following the reception of your package to return it [...]","og_url":"https:\/\/floramurus.com\/ro\/politica-de-rambursare-si-returnare\/","og_site_name":"Flora Murus","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/floramurus.com\/refund-and-returns-policy\/","url":"https:\/\/floramurus.com\/refund-and-returns-policy\/","name":"Politica de rambursare \u0219i retur | Flora Murus","isPartOf":{"@id":"https:\/\/floramurus.com\/#website"},"datePublished":"2024-04-10T02:26:26+00:00","breadcrumb":{"@id":"https:\/\/floramurus.com\/refund-and-returns-policy\/#breadcrumb"},"inLanguage":"ro-RO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/floramurus.com\/refund-and-returns-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/floramurus.com\/refund-and-returns-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/floramurus.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/floramurus.com\/#website","url":"https:\/\/floramurus.com\/","name":"Flora Murus","description":"","publisher":{"@id":"https:\/\/floramurus.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/floramurus.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ro-RO"},{"@type":"Organization","@id":"https:\/\/floramurus.com\/#organization","name":"Flora Murus","url":"https:\/\/floramurus.com\/","logo":{"@type":"ImageObject","inLanguage":"ro-RO","@id":"https:\/\/floramurus.com\/#\/schema\/logo\/image\/","url":"https:\/\/floramurus.com\/wp-content\/uploads\/2024\/05\/flora-murus-logo.png","contentUrl":"https:\/\/floramurus.com\/wp-content\/uploads\/2024\/05\/flora-murus-logo.png","width":926,"height":250,"caption":"Flora Murus"},"image":{"@id":"https:\/\/floramurus.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":1,"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":28,"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/pages\/24\/revisions\/28"}],"wp:attachment":[{"href":"https:\/\/floramurus.com\/ro\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}